While Costco displays big and bulky items such as furniture and appliances in-store, the majority of the sales take place online, Galanti said. Costco does some of the delivery itself, he continued, but a lot of it is managed by third parties, including Innovel.
Last year was tough for the retail industry as a whole, but it hit TFCO particularly hard. “Sears and Kmart store formats have experienced declining sales and continued losses,” according to a release on the transaction.