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Amazon lets third-party sellers use FedEx Ground for Prime shipments after ban

January 16, 2020

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Meeting customer expectations, whether an order is shipped from Amazon or a third-party seller, is key to maintaining Amazon’s brand reputation.

Amazon’s Buy Shipping feature for third-party sellers takes into account their “ship-from location, the promised delivery date, and information about the available shipping services” when determining which carriers to include, thereby ensuring sellers can, “reliably meet the promised delivery date to protect the Customer experience,” according to the email Amazon sent to sellers. ​

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