As COVID-19 continues to loom over the globe, retailers are now also assessing guidelines and developing plans to adapt their store experiences to the changing times. But since e-Commerce offered more personalized experiences, this was something retailers had struggled with even before the pandemic hit. Now is the time to start integrating the changes we didn’t expect to see in futuristic retail stores. This means reinvention through automation, better in-store data collection and more engaging in-store experiences, in order to reignite business, while at the same time meeting the changing needs of our new world.
