It’s a tough world for an office supply retailer. Competition with big-box generalists and online players, especially Amazon, have taken a toll on both Office Depot and Staples over the years.
A physical retail business could complement a B2B unit contracting with small, medium and large businesses to provide office supplies and related services. A store footprint means distribution nodes, customer touchpoints and convenient pickup if a business customer needs an item in a hurry. ODP’s Office Depot and Office Max stores provide printing, tech, shipping and other services to small businesses, while retail customers can also benefit from regional print production centers.