There’s no denying that retail has changed. The rise of online shopping has redefined the way customers interact with businesses. To keep up with how customers shop now, retailers need to evolve as well—and this post will show you how to transform your store to serve today’s customers.
In addition to being a place to shop (and pick up online orders), your physical locations can become a hub for experiences and appointments. You can draw customers in with services they can’t get online—and in turn you open up a new way to reward and retain your employees.
