After two years of change, disruption and acceleration, the retail industry is moving into a new era. Independent retailers are facing evolving health regulations, supply-chain woes, advances in technology, and a rapidly changing workforce. Are business owners ready to tackle what comes next?
Lightspeed has always been interested in better understanding the retail industry. To better understand this tumultuous time, we surveyed over 7,200 global retail owners, managers, operators and customers to see how they’re responding to a shifting retail landscape.