Keeping up with demand and ensuring a frictionless customer experience throughout peak season requires visibility, flexibility and quick action from retailers. That extends to how they manage their inventory.
Overstock and middle-mile constraints due to labor and asset shortages are two big issues plaguing retail, says Dennis Moon, chief operating officer at Roadie, an on-demand crowdsourced delivery platform.
In response, he says, retailers should look for multithreaded operations and fulfillment solutions that can improve their responsiveness while acting as a fail-safe.
