FTI Consulting predicts online retail sales will hit the $1 trillion milestone in Q3 this year, a doubling from four years prior. In the early stages of the pandemic, shoppers avoided stores to contain the spread of Covid-19, driving up e-commerce spending and creating what FTI described as “four quarters of hypergrowth.” But now, shoppers are more anxious about high inflation and a potential recession that could upend their finances, the report said.
