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A Path to E-commerce Excellence

February 8, 2022

Via: RIS News

Over the last two years, COVID-19 upended life globally. One large impact was reduced demand for in-person experiences such as travel, dining, and even shopping. Consumers relied more on e-commerce, accelerating a steady, long-term trend.

In research ChannelAdvisor conducted last year, 59% of consumers indicated that they were shopping online more than before the pandemic; 38% indicated it was the same. More people tried online grocery shopping and more used buy-online-pickup-in-store services.

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