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Customer Spotlight: 100 Years of Service From Kaehler Luggage

July 19, 2019

Turning 100 years old in 2020, Chicago-based luxury luggage brand Kaehler Luggage knows a thing or two about maintaining their business. Current business owner Buzz Taylor has worked every aspect of the business, preceded by his father and his grandfather, Walter Taylor, who was the first Taylor to own the family venture. He began by handling trunk repairs, then eventually selling the trunks—and the rest is history.

Heather Conway has been with the company for 29 years and started working in the business as a summer job, but fell in love with the company and never went back to New York, where she was from. She’s held a number of roles—from sales to assistant manager, a fashion assistant buyer, a monogrammer and, today, a buyer.

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