Amazon has cast a long, and at times dark, shadow over retail in the last two decades, but there are some things about the industry it has yet to master.
The e-commerce giant sells just about everything, and lots of it. But the company so far hasn’t demonstrated the more artful aspects of retail like curation and personalization. That is evident in its first curated store, the newly opened 4-Star concept in New York, according to another Instinet report, which was also emailed to Retail Dive.
