The retail industry has been one of the hardest hit by the COVID-19 pandemic, with overall sales falling a record 8.7% in March. Physical locations across the country have been forced to shutter without much advance warning, making e-Commerce the only viable option for many people to get the items they need. This has been a boon for e-Commerce giants that already have massive operations in place and the ability to quickly move goods from warehouses to customers. However, smaller retailers that haven’t built out their online capabilities yet are at a steep disadvantage.
