For independent retailers, providing an exceptional in-store experience is everything. In order to provide an exceptional experience, you also need exceptional employees. Kevin Walker, senior director for field marketing at Indeed.com, highlights the biggest challenges retailers face when hiring new employees, and tips on how to attract top talent.
In 2018, one of the biggest challenges is supply and demand. In his State of the Union speech, President Trump declared the U.S. is at the lowest unemployment rate in 45 years. Retailers simply have a smaller pool to pick from. In February 2017, the ratio of unemployed persons per job opening was 1:3.