Eric Holwell: Retailers have faced more competition for talent with the rise of “work-from-home” jobs in the past two to three years. In many cases, these jobs pay more in addition to being a safer workspace where employees are less likely to get sick. Supply chain issues have made consumers short-tempered and frontline workers in retail often are on the receiving end of those frustrations. These factors have also contributed to higher quit rates.
It’s not only remote jobs but also gig work that is luring job seekers away from retail jobs. At the end of the day, retail is facing more competition when it comes to recruiting.