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Top 11 customer service tips that will never fail you

As much as customer service has evolved, some of the most basic practices are still the most powerful.

Just like NBA players still run the basic drills — passing, dribbling, shooting — anyone delivering customer service should rely on the most meaningful basic best practices. They’re valuable in any form of service — in-person visits, on phone calls, in live chat, on social media or through email.

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