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Shop by Appointment: How Retailers Can Offer Personalized In-store Service

April 27, 2021

How can you offer customers one-on-one service? How can you convince them that coming in store is a worthwhile trip, with experiences they can’t get online? How can you safely bring customers in store and manage your associates’ workload? Simple: with appointment shopping.

And how can you manage an appointment system without adding extra work to your plate? With the right digital tools, such as shop by appointment from Lightspeed.

Shop by appointment is a new way to manage in-store appointments. Customers can browse the services you offer and book their own appointments through your eCom store. Automated reminder emails help you cut down on missed appointments.

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