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How to Boost Retail Brand Loyalty With a Mobile App

82% of companies agree that retaining a customer is cheaper than acquiring a new one.

In fact, the acquisition is 5 times more expensive than retention.

Having these two numbers in mind (and knowing that 80% of your actual profits will come from 20% of your customers) — doing your best to keep the 20% satisfied is crucial.

One of the best ways to boost brand loyalty in the retail sector is mobile apps.

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