I have been a loyal Nordstrom shopper for decades. It was the pinnacle of cache to buy from Nordstrom. Exclusive. Quality. Service. For many years one salesman at their Cypress store helped me pick out my on-camera wardrobe.
Once I moved to New York though, visiting their stores could only happen when I spoke in cities that had one. But the service level I see has dropped off a cliff as you’ve probably read here and here but …hope springs eternal.
