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Avoiding abandonment on the path to purchase

January 22, 2016

Abandoned carts get plenty of attention. Retailers run reports on lost revenue from abandons. Email campaigns start hitting customers as soon as an hour after they abandon. A day later, another email comes.

Targeting cart abandoners is definitely effective. Statistics show that as much as 25% of lost revenue can be regained via abandoned cart emails. But what if you didn’t lose that revenue in the first place?

We’ll never live in a zero abandonment world. But we can definitely limit the chances of abandonment.

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