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As the future of retail shifts, shoppers have high expectations

June 27, 2022

Consumers know what they want but all consumers aren’t the same. As the world and the economy change, people’s shopping priorities, and values, are split.

Why do people shop? How do people shop? It’s all up for interpretation. It’s also up for grabs to retailers who choose to listen, adapt and innovate.

Vericast has identified four key consumer expectations for retailers to consider in our recent report — 2022 Retail TrendWatch. We uncovered insights from 1,840 consumers and 268 home retailers.

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