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Create Holiday Sales Success with Unbeatable Customer Service

Making the holiday shopping season a lucrative endeavor involves more than unbeatable bargains and sales. Its no secret customers scoured the internet for the best prices over Black Friday and Cyber Monday weekend. The key to a truly successful season lies in turning those bargain hunters into repeat shoppers. In order to keep customers coming back, retailers have to focus on customer service. Now, more than ever shoppers are stressed and it is a retailer’s job to make sure the time spent shopping on your ecommerce site is as relaxing and simple as possible. Several industry experts have weighed in on the importance of customer service during the holidays:

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