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94 percent of shoppers will switch for better product info

April 15, 2016

Shoppers expect detailed product information, and 94 percent will abandon an e-commerce site if information is lacking or they can’t find the details they need.

Roughly 90 percent of consumers do some shopping online but 88 percent are demanding accurate, rich and complete product content before hitting the buy button, according to a study from product content management company Salsify.

Price ranked third, after detailed product descriptions and ratings and reviews.

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