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4 ways to wow your customers

Do you go far enough to make the customer experience remarkable? These companies do.

They might have gone an extra mile to wow customers, but they didn’t have to go a thousand miles to do it.

Even better: Neither do you.

Nearly any company can add the personal touches these did that made a difference.

A penny was worth a thousand smiles

Pangea customers had some concerns about security and ease of doing business when new regulations hit their industry. Customer service leaders and front-line pros knew the changes were coming and were equally concerned … and proactive.

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