The first customer experience is a lot like a first date. You got them interested enough to say yes. But your work isn’t done. You’ll need to do more to keep them engaged – and agreeable to more dates! For the customer experience, here are four ways to crank up engagement.
Customers are busy, distracted and bombarded with offers from your competitors. So you need tactics to keep them focused on and engaged with you. These tips form the experts at American Express will help.