Remember the good old days when customers walked into your store, picked the items they wanted off the shelf, and that’s all there was to it? Thanks to the Internet and social media, those days are long gone, and they aren’t coming back.
Operating a successful retail store in the information age requires blending the old ways with new technologies to deliver an up-to-date shopping experience that keeps customers coming back. With that in mind, here’s what today’s consumers want from every retail store.
