Category: Suppliers

December 26, 2023

A two-week delivery window used to be the norm, while next-day delivery was a premium service. Today, if a package isn’t on the customer’s doorstep within a day or two, they’ve already fired off an angry tweet. This is mostly […]

December 14, 2023

When it comes to Christmas – the shopping season, not the part about the eventful birth several centuries ago in Bethlehem – the last few years were packaged in considerable challenges to the retail and logistics industries. The weather wasn’t […]

December 5, 2023

Wish is opening up its shipping capabilities to outside businesses as it pursues ways to turn around its lackluster financial performance. The company posted a net loss of $80 million in Q3 as its revenue fell 52% year over year. […]

November 17, 2023

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. […]

November 13, 2023

The digital transformation sweeping across all supply chains is not triggered by new technology but by the emergence of new customer behaviors and expectations. This “New Customer” represents a dramatic shift in the marketplace. Today’s customers are more informed, connected, […]

October 20, 2023

For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But that all changed with the COVID pandemic, the ripple effects of which brought supply chains into the spotlight. Now the supply chain […]

October 19, 2023

As holiday shopping ramps up, Etsy is promising to deliver gifts on time this season through its Purchase Protection program, while expanding protections it offers to sellers as well. The company covering the cost of refunds for sellers, helping to […]

October 9, 2023

The global supply chain, a vital artery of our interconnected world, continues to face unrelenting challenges in 2024. From pandemic-induced uncertainties like labor disruptions to extreme weather events, the obstacles facing those in the supply chain have been ongoing, and […]

October 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) […]

October 4, 2023

Uber has introduced a package return service that provides consumers with live tracking within the Uber app. With this extension of the Uber Connect service, couriers will pick up prepaid, sealed packages — up to five at a time — […]

September 26, 2023

The parcel market is tilting in shippers’ favor amid soft delivery demand, giving them an opening to secure new carrier contracts at better rates. As UPS looks to attract more volume after weathering losses during union negotiations, Rent the Runway […]

September 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This […]

September 25, 2023

After years of concern about supply chain disruptions and delivery delays, supply chain leaders are changing their priorities. Concerns have shifted toward escalating order accuracy, pricing and labor issues like shortages, turnover and retention. Given the rising costs of labor, […]

September 18, 2023

It was a little over 20 years ago at a dinner meeting of supply chain professionals and related service industries that the speaker asked the audience a question which has resonated with me ever since. During his presentation, the speaker […]

September 1, 2023

Long-established methods for designing supply chains are becoming obsolete. As a result, companies need fresh approaches to keep pace with ever-changing markets and harness new technology’s benefits. Such methods are available, but companies must adopt them and align their supply […]

August 30, 2023

Despite challenges ranging from regulations to noise, cost, safety, and public acceptance, Walmart continues to push ahead with tests of drone delivery. A new partnership with Wing, a drone-delivery provider owned by Alphabet, Google’s parent company, enables air delivery to […]

August 30, 2023

Amid rising operational and delivery costs, Amazon is experimenting with threshold minimums for shipping. “We continually evaluate our offerings and make adjustments based on those assessments,” an Amazon spokesperson said in an email to Retail Dive. In its Q2 earnings […]

July 25, 2023

The looming threat of a UPS strike hasn’t been enough for many companies to shift some of their package volumes elsewhere. The delivery giant’s national contract agreement with the International Brotherhood of Teamsters, which represents around 330,000 UPS employees, expires […]

July 24, 2023

One of the key strengths of AS/RS is their ability to drastically augment storage capacity within retail warehouses. By automating the storage process, these systems maximize the vertical space available, using up to 85% less space than a traditional warehouse […]

July 20, 2023

Dollar General has issued a call for diverse suppliers as it seeks to remove barriers and increase minority groups’ representation in the communities the retailer serves. Online applications are open through Aug. 7, 2023, and virtual meetings with Dollar General’s […]