Tag: technology

November 8, 2021

The head of the Financial Technology Association defended buy now, pay later (BNPL) financing deals at a congressional hearing last week against claims by critics that they encourage consumers to spend more than they can afford, damaging their credit score […]

November 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Independent Retailer has rounded up some of the most […]

November 1, 2021

From drone and autonomous vehicle deliveries to adding automated micro-fulfillment to dozens of stores, Walmart has a reputation for embracing digital innovation. In the past few months alone, the company has announced it’s testing a text-to-shop tool and further consolidating […]

October 5, 2021

The AR Lab looks to combine Snap’s focus on AR applications with WPP’s extensive service capabilities in creative, media, commerce and technology. The partnership is the latest to recognize the growing role of social commerce, where content shared on platforms […]

October 5, 2021

Daniel Silva remembers being an intern at Amazon in the summer of 2014, months after founder Jeff Bezos unveiled the company’s plans for drone delivery service via Amazon Prime Air. “At the time, it seemed like we were going to […]

September 15, 2021

It is no secret that COVID-19 has directly impacted the way consumers browse, shop, and purchase goods and services. The pandemic accelerated some of the changes that were already underway, such as the digitization of retail processes, the closing of […]

September 13, 2021

The Roadie acquisition will expand UPS into same-day delivery and give shippers another speedy way to move goods to their customers. During an investor day presentation in June, UPS CEO Carol Tomé said the company was looking into ways to […]

August 3, 2021

Imagine shopping in a grocery store of the future. Upon entering, scan yourself in with you palm. Moving about the store, you place your items in a smart cart that tabulates your bill, and you can leave the store without […]

July 19, 2021

The retail industry was deep into an omnichannel revolution when COVID-19 entered the picture to drive 10 years of growth in six weeks.1 Customers quickly responded to the changing environment by changing shopping behaviors — leaving retailers to decode the […]

July 13, 2021

Building a recommendation engine from scratch can be complex, while relying on off-the-shelf, packaged solutions makes it almost impossible to develop a differentiated customer experience or gain a competitive advantage. Now, there is another way — today, retailers have an […]

June 21, 2021

Consumers spent more than $860 billion online with U.S. merchants in 2020 — an increase of 44% year over year — according to estimates from Digital Commerce 360. That 44% growth is the highest annual U.S. digital commerce growth in […]

June 3, 2021

No matter how you slice it, retail revolves around the consumer — and that makes the consumer your north star as a retail professional. But following that north star takes work; you have to actively make decisions to keep your […]

May 10, 2021

CIOs have been the orchestrators of key technology projects undertaken in response to the pandemic, putting them at the center of initiatives that have reshaped their organizations for an online-heavy environment. Many retailers “were literally asking every day, ‘How are […]

May 3, 2021

The retail apocalypse has left retailers scrambling, for years, to innovate forward. No amount of sales, next-gen tech, or masks and sanitizer is going to suddenly make traditional in-store and shopping mall experiences shine like they once did. Something new […]

April 7, 2021

J. Crew was one of the first retailers that filed for Chapter 11 during the pandemic’s early days last year. Following its bankruptcy exit, the retailer said it intends to focus on its omnichannel shopping experience across its physical, online […]

April 6, 2021

We live in an era of unprecedented data, where a consumer’s every action sets off a ripple of digital data. Strings of algorithms interpret this data to create consumer profiles, and companies use these robust data representations to target products […]

March 2, 2021

Even for shoppers who haven’t gone to an Amazon Go store, cashierless grocery shopping demand is high among consumers, according to Piplsay. While the survey results did not delve into which aspects of Amazon Go stores made a positive or […]

February 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. Between the need for more expansive ecommerce functions, low-contact or no-contact […]

October 20, 2020

Google’s various shopping-oriented features are significant to mobile marketers in different ways. For car makers, the AR Autos platform will give them a chance to create 3D and AR renderings of their vehicles to provide a more immersive view of […]

August 6, 2020

Every unit item sold through the site has a $5 consumer donation attached to it, with all of the proceeds donated directly to Baby2Baby and Know Your Rights Camp. The BestKeptSecret team and its sponsors will match all donations, per […]