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Tag: technology


Others, Tech

NRF Big Show: Where Will AI Be Most Transformative for Retail?

January 19, 2024

Via: RetailWire

At a session at the NRF 2024: Retail’s Big Show, Amy Eschliman, managing director of retail at Google Cloud, predicted that generative AI (GenAI) could be as disruptive as the arrival of the internet or mobile phones. “These massive transformations […]


Others, Tech

Can AI Deliver on the Hype Promised for Shopping?

January 12, 2024

Via: RetailWire

A global survey from the IBM Institute for Business Value found that only 9% of consumers are content with in-store shopping, and only 14% are content with online shopping. Emerging shopping technologies were found to not be living up to […]


Others, Tech

What Lies Ahead in the Future of Omnichannel?

October 27, 2023

Via: RetailWire

The importance of omnichannel operations is well established, and that is driving customer expectations higher than ever. In 2020, Gartner estimated that 60% of B2C brands will move toward a functional, effectively channel-less organizational approach by 2025, up from just […]


Others, Tech

How to Avoid ERP System Pitfalls

August 15, 2022

Via: Independent Retailer

When successful larger businesses run into operational stumbling blocks, they are often tempted by Enterprise Resource Planning software, better known as ERPs. Meanwhile, brands on a smaller budget often turn to ‘single point’ solutions to overhaul their operations cheaply and […]


News & Trends

Boost Business with Warehouse Automation

August 12, 2022

Via: Independent Retailer

Approximately 47 million Americans quit their jobs last year, resulting in a severe staffing shortage for businesses across industries. The latest data shows that there are 11.4 million job openings in the U.S.— but only six million unemployed workers. At […]


Others, Tech

5 Ways Low-Code Technologies Can Help Boost Business

August 5, 2022

Via: Independent Retailer

As retailers enter the second half of a highly challenging year of inflation, tightening monetary policies, and resource shortages, many are looking for ways to be more competitive and differentiate their sales and services. Innovation is crucial, but can be […]


News & Trends

How data and expertise will determine what’s next in retail

August 1, 2022

Via: Retail Dive

Consumers’ views of in-store shopping have shifted profoundly over the past few years. While shoppers seeing these changes may consider them a byproduct of COVID-19, that perception is not entirely accurate. Although the health and safety concerns that came with […]


Customer Engagement, Customer Experience

These Technologies Will Engage Your Customers

July 19, 2022

Via: Independent Retailer

In today’s increasingly digital world, it has become easier for brands to expand consumers’ awareness. However, this is useless without loyal customers. Understanding brand loyalty and the shopper mindset is vital in helping retailers manage and grow in this ever-changing […]


Retail Types, Stores

Self-checkout shipments could surpass 300K by 2027: report

June 28, 2022

Via: Retail Dive

RBR, a London-based research and consulting firm founded in 1992, pointed to multiple catalysts driving self-checkout growth. Retailers in the Asia-Pacific region, primarily Australia, China, Malaysia and Indonesia, are driving growth by deploying the technology. Meanwhile, rising minimum wages and […]


Others, Tech

Retail tech funding drops 11%: report

May 12, 2022

Via: Retail Dive

With the exception of store management technology, overall retail tech investment activity cooled during the first quarter. This is even among unicorn companies whose valuations reach or surpass $1 billion. For a time, retail unicorns appeared to be having a […]


Others, Tech

CVS Health Fights Crime With Time Delay Tech

May 2, 2022

Via: RIS News

Anyone considering robbing a CVS pharmacy in Nevada might want to think twice, thanks to new technology implemented across the state to reduce retail crime. As part of an ongoing commitment to support law enforcement and help build safer communities, […]


Retail Types, Stores

Inside the Store: Amazon Go’s new suburban format

April 27, 2022

Via: Retail Dive

After four years spent aiming its cashierless stores at densely populated urban markets, Amazon Go wants to see if it can woo the commuters and on-the-go families of suburbia. On Tuesday, the brand known for pioneering Just Walk Out technology […]


E-payment & Data Security, Tech

PayPal to relaunch Made platform for emerging designers

April 21, 2022

Via: Retail Dive

Made, founded in 2009 following the Great Recession of 2008 to support up-and-coming designers, has found a newfound purpose during the COVID-19 pandemic. PayPal’s involvement in Made’s relaunch is part of the payments company’s efforts to close the racial wealth […]


Customer Engagement, Customer Experience

5 Behavioral Science Tips to Boost Ecommerce Conversions

March 29, 2022

Via: Independent Retailer

Ecommerce brands often spend substantial resources on ads to drive website traffic, but rarely optimize conversion rates enough to turn increased traffic into sales. While conversion rate optimization may seem daunting at first, researchers of behavioral science have taken great […]


E-payment & Data Security, Tech

Buy now, pay later popularity shows no signs of slowing, FIS report says

March 9, 2022

Via: Retail Dive

Expect buy now, pay later to be a juggernaut in payments for years to come. That’s according to the 156-page 2022 Global Payments Report released March 2 by the Worldpay unit of Fidelity National Information Services, also known as FIS. […]


Others, Tech

Retailers add core business strategy to tech duties

February 16, 2022

Via: Retail Dive

Retailers are rethinking how technology intersects with business as organizations pivot to post-pandemic operations. CTO appointments at Neiman Marcus Group, StitchFix and Wayfair in January highlight the central role of technology in retail while signaling the change in expectations companies […]


Others, Tech

Retail leaders to invest more in technology for 2022

February 1, 2022

Via: Charged

Retail leaders are set to prioritise technology in 2022 in order to meet business goals and address their challenges, according to new research from Fourth. When asked what will changes they will implement in 2020, the most popular answer among […]


Others, Tech

Three critical steps to building a retail media network

November 29, 2021

Via: Retail Dive

After ad spending in e-commerce channels grew almost 50% in 2020, advertisers will increase those allocations by another 27.8% this year, according to eMarketer. Changes in consumer behavior have led brands to spend one in eight digital ad dollars on […]


Suppliers

Walmart launches drone delivery service in rural Arkansas

November 23, 2021

Via: Charged

Walmart has partnered with drone-maker Zipline to launch a drone delivery service for residents in Northwest Arkansas. The program is the first commercial drone delivery launched by Walmart and its biggest investment in the technology to date, having trialled it […]


FMCG products, Retail Types

Grocers chase the promise of e-commerce personalization

November 18, 2021

Via: Retail Dive

Grocery stores and hotels might at first glance seem to have little in common. But for Ryan Draude, the similarities are crystal clear. Just as hotels offer rewards to people who regularly stay with them and take steps to recognize […]