Tag: purchases

E-commerce, Retail Types

How to train store associates to sell on social media

October 18, 2021

Via: Retail Dive

Roles are changing in the retail world. Data from Square and Wakefield Research found that 43% of store managers and owners are enlisting associates to help with marketing tasks, like social media, in addition to their normal tasks, like serving […]

E-payment & Data Security, Tech

PayPal Eliminates Late Fees for Buy Now, Pay Later

August 18, 2021

Via: RIS News

It just got a little easier for consumers to buy now, pay later (BNPL) for purchases they may have otherwise put off. PayPal Holdings said starting this fall it will no longer charge late fees for missed payments on buy […]

Customer Experience, E-commerce, Point of Purchase, Retail Types

Online retail won’t go back to slower pre-pandemic growth says Mastercard CEO

January 13, 2021

Via: Charged

Online shopping is due to continue accelerating at greater speeds after the pandemic is over, according to Mastercard’s chief executive Michael Miebach. Speaking to a virtual panel at CES yesterday, Miebach said that months of lockdowns had forced customers to […]

News & Trends

Consumers still care about sustainability amid pandemic, report finds

April 27, 2020

Via: Retail Dive

For years, consumer concern regarding sustainability practices has been on the rise, and this survey from Kearney is yet another indication that these efforts are no longer a luxury but an expectation — even during a pandemic. According to a […]

Customer Engagement, Customer Experience

Amazon expands its free return policy

December 19, 2019

Via: Retail Dive

Amazon’s attempt to position itself as an environmentally sustainable option for consumers comes after the online retail giant has faced criticism over how its operations may be harmful to the environment and potentially put workers and everyday citizens at risk. […]

Customer Experience, Point of Purchase, Suppliers

Why Your Store Should Offer BOPIS

December 16, 2019

Via: SCMR Editorial

Optimize customer experience and sales by offering online shoppers the option to pick up their purchases in your stores. Retailers consider the last mile of their fulfillment operation to be the most important to get right in order to keep […]

Others, Tech

Voice-enabled purchasing on the rise

October 24, 2019

Via: Retail Dive

The report suggests that voice-activated and voice-enabled devices will play a growing role in e-commerce. Last year, an eMarketer report predicted that voice commerce through smart speakers would reach $2.1 billion in 2018, and 74.2 million U.S. consumers were expected […]

Customer Engagement, Customer Experience

Point of Sale Marketing: The Power Behind Impulse Purchases

September 5, 2019

Via: Lightspeed POS

If you’re working in retail marketing, it’s very easy to get swept up in a sea of omnichannel beacons, experiential stores and the proliferation of the Internet of Things (IoT) in stores like Amazon Go. While the future is exciting, […]

E-commerce, Retail Types

How Retailers Get Found Online in 2019

August 28, 2019

Via: Lightspeed POS

Bricks and clicks: it’s not just a catchy line. Getting found online is vital to retailers boosting sales, even if they operate predominantly out of brick-and-mortar stores. As of 2018, at least four out of every ten purchases were made […]

Customer Experience, E-commerce, Point of Purchase, Retail Types

E-commerce driving robust warehouse construction market

June 25, 2019

Via: Retail Dive

Brick-and-mortar retailers all over the country are trying to reinvent themselves in order to compete with their online counterparts, offering shoppers the experience they hope will win out over the convenience of having purchases dropped at their doors. Whole Foods, […]

News & Trends

Gen Z, millennial consumers ready to shop this weekend

November 19, 2018

Via: Retail Dive

Shoppers are primed to take advantage of the red-letter sales events that follow Thanksgiving and most will arrive in stores and land on websites knowing where the best deals are. It stands to reason that more of the youngest among […]


7-Eleven pilots mobile checkout to let customers skip the line

November 6, 2018

Via: Retail Dive

7-Eleven seeks to make shopping at its convenience stores even easier with the Scan & Pay feature that relies on a variety of mobile technologies, including geofencing, QR code scanning and payments. Waiting in line and the checkout process are […]

Customer Experience, Point of Purchase

Many Amazon customers would welcome banking services

February 28, 2018

Via: Retail Dive

Amazon has flirted with the virtual currency movement in the past, offering Amazon coins for use in games and in-app purchases. It also showed more interest in cryptocurrency recently when it reportedly registered three web domain names relevant to blockchain […]

Others, Tech

Introducing Live View: Watch Visitors Become Customers with Real-Time Reporting

November 13, 2017

Via: Shopify Blog

Your business is changing with every passing second. New visitors are arriving, new items are being added to carts, customers are making purchases. It’s hard to keep a pulse on your business’s constant ebbs and flows. With Live View, you […]

Others, Tech

Cash is Still a Constant for US Consumers

September 28, 2017

Via: Business Wire

LISLE, Ill.–(BUSINESS WIRE)–Despite the rise of electronic, mobile and contactless payments, physical currency remains a favored choice for US consumers, a new report from GLORY, a global leader in cash technology solutions, reveals. Original global research from the ‘In cash […]

News & Trends

Study: Mobile promotions pay dividends for retailers

May 17, 2016

Via: Chain Store Age

Purchases from mobile devices continue to rise and upping ad spend is driving results for retailers. According to data from Rakuten Marketing., purchases from smartphones that originated from a display ad on a computer increased by 52% between the third […]

Customer Experience, Loyalty Programs

Walmart introduces hybrid loyalty program

April 1, 2016

Via: Retailing Today

Walmart and its financial services partners have added a loyalty component to credit, debit and prepaid card offerings that provide an extra incentive to make online purchase. Holders of the Walmart Credit Card and Walmart MoneyCard will be able to […]

Customer Engagement

84% of US shoppers make impulse purchases

January 26, 2016

Via: FierceRetail

More than half of U.S. shoppers—54 percent—have admitted to spending $100 or more on an impulse buy, including 20 percent who have spent at least $1,000. In total, 84 percent of all shoppers have made impulse purchases, according to a […]