Customer Engagement, Customer Experience

Integrate Pricing, Promotions and Markdowns to Drive Profitability

October 16, 2023

Via: Retail TouchPoints

Despite a positive job market and a stabilized economic environment, most consumers (96%) are looking to save money in the short term, according to a recent study from PwC. But at the same time merchants’ margins are being squeezed, making […]

Retail Types, Stores

Do Retailers Need to Get Ready Now For Mother’s Day 2024?

May 19, 2023

Via: RetailWire

The National Retail Federation (NRF) estimated that consumers would spend $274.02 per person on 2023 Mother’s Day and 75 percent would give flowers as a gift. Predicting and delivering these perishable items is a massive challenge, one that Bouqs (pronounced […]

News & Trends

How Brands can Deliver More Value to Shoppers in 2023

January 5, 2023

Via: Retail TouchPoints

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices […]


How Improving Markdowns Will Impact Your Most Important Supply Chain KPIs

April 18, 2022

Via: Retail TouchPoints

Managing retail supply chains is complicated, heads-down work. Supply chain teams are often expected to meet ambitious KPI targets that are critical to the health of the entire business. So why should these teams expand their focus to consider markdown […]

Customer Engagement, Customer Experience

Supply Chain and Inflation Headlines Won’t Make Promotions Disappear

February 8, 2022

Via: Retail TouchPoints

The new year is kicking off with plenty of challenges for consumers, retailers and CPG brands alike — and it seems we’ll start another year under a cloud of uncertainty. But if we learned anything from 2021, it’s that the […]

Customer Engagement, Customer Experience

Retail Sales Tips: Selling More During Peak Hours

December 3, 2019

Via: Lightspeed POS

Most retailers share the goal of driving more in-store foot traffic, but what good are more customers if you aren’t selling more during peak hours? Whether it’s through cross-selling and upselling, promotions or just flat-out amazing customer service—selling more during […]

Customer Engagement, Customer Experience, News & Trends

Target’s Holiday Plan: Fewer Sales, More Focus On Everyday Low Prices

October 23, 2017

Via: Consumerist

From “doorbusters” to “advance deals” to hourly specials all through Black Friday weekend (not to mention Cyber Monday), the holiday shopping season is a continuous barrage of retail promotions varying in quality and value. In an attempt to rein things […]