Tag: Programmable Voice

Customer Engagement, Customer Experience

The Customer is Always Right: Why Programmable Voice is a Key Component of Digital Retail

December 27, 2022

Via: Retail TouchPoints

Retail companies looking to digitally transform don’t need to fix what isn’t broken. Instead, these brands need to meet customers where they already are and adhere to their communication preferences — which currently, perhaps surprisingly, points to voice. Vonage’s latest […]