October 15, 2020
Via: ForbesASOS CEO Nick Beighton is concerned about Christmas despite ASOS profits increasing by 329% to £142m in the year to August 31, with group revenue up 19% to £3.26bn. His customers have seen their lives change significantly – less glam […]
Customer Engagement, Customer Experience, Others, Tech
April 21, 2020
Via: Independent RetailerGeneration Z has been described as many things — avid gamers, Snapchat aficionados and tech addicts. Born roughly between 1995 and 2010, this cohort, also known as centennials or post-millennials, has emerged on the retail scene as a force to […]
E-payment & Data Security, Tech
December 5, 2019
Via: Independent RetailerWhen it comes to payment processing, 2020 will bring more options to the table. As the ways consumers pay for goods diversify, there’s a need for stronger security. The Rise of Generation Z Generation Z (folks born from the mid-90s […]
September 6, 2019
Via: Lightspeed POSGeneration Z is taking the retail industry by storm. Now a force with growing purchasing power, the financial opportunity for retailers that win them over as customers is significant. Older Generation Zers are finishing college, starting their professional lives and […]
April 9, 2019
Via: Retail DiveAmericans in the Z generation — whom Piper Jaffray defines as those ages 13 to 19 — are collectively spending some $77 billion a year, based on teens’ claim through the survey that they spend $2,600 each annually, on average. […]
August 2, 2017
Via: Chain Store AgeThe most digitally savvy generation to date has a soft side for physical stores. Despite being digital natives, 57% of Generation Z say they prefer to shop in-store rather than online, according to a report from CrowdTwist, a provider of […]
Customer Engagement, Customer Experience, Others, Tech
June 23, 2017
Via: Retail Info Systems NewsMany say retail is changing, or that it’s evolving too fast for retailers to keep up. But this is just a pixel of the digital transformation picture. The hard truth is shoppers are changing and Generation Z (everyone born after […]
April 20, 2017
Via: FierceRetailIn a recent consumer survey, the top apparel retailers for Generation Z shoppers—those aged 20 and under—include fast-fashion chains H&M and Forever 21. Overall and for all demographics, Amazon was rated the most popular way to buy fashion items, but […]
Customer Engagement, Customer Experience
March 30, 2017
Via: Retail Divellennials are growing up, if not exactly growing old. Although it’s unlikely that publications like The New York Times are done issuing think pieces about the millennial generation, we are in the final season of HBO’s “Girls,” and hoverboards are no longer […]
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