Tag: future

News & Trends

Harnessing A Retail Model Of The Future Today

October 28, 2016

Via: The Retail TouchPoints Blog

The retail industry is two years into what will probably be a 10-year transition to a business model that fuses online sales with brick-and-mortar service. Yes, brick-and-mortar is part of retail’s future. Even though online storefronts will probably bring in […]

E-payment & Data Security, Editorial

Will cognitive cyber-security one day protect your data?

June 28, 2016

Via: Russel Edwards

Cognitive computing simulates the human thought process in an artificial intelligence (cognitive) environment. Teaching a computer how to use the type of unstructured information usually employed by security analysts requires tools such as data mining, pattern recognition, human-computer interaction or […]


Zara parent Inditex will focus on e-commerce and curb store expansion

March 10, 2016

Via: Internet Retailer

The apparel retailer plans to have an online presence for its eight brands throughout the EU and Turkey by the end of the year. (Bloomberg)—Inditex SA, the world’s largest clothing retailer, reined back its store expansion plans as the Zara […]

Customer Engagement, Customer Experience

The Three Most Important Questions to Ask About the Future of Customer Service

March 8, 2016

Via: Customer Experience News & Trends

Our main prediction is that, whether it is the idea of using complex prescriptive analytics or evolving your omnichannel support to the increased use of cloud technology, businesses that plan to lever. One of our most popular blog posts focuses […]


Will Retail Stores Of The Future Be Run By Robots?

February 8, 2016

Via: Innovative Retail Technologies News

Is our new tech-savvy customer base ready for robotic sales associates? Japanese tech firm SoftBank says yes, and offers its humanoid robot, Pepper, as an example. Softbank is launching an online app store for Pepper, a robot that can read […]

E-payment & Data Security, Others

Future-ready retail and the role of technology, data and analytics

January 5, 2016

Via: Chain Store Age

Consider the three “mega-trends” currently driving retail transformation: the always on, connected customer; the continued convergence of physical stores and the Internet; and the Internet of Things for Retail. All three of these present and future-forward retail phenomena are underwritten […]