Tag: Empathy

News & Trends

Why Retail Needs More Empathetic Leaders 

February 4, 2022

Via: Retail TouchPoints

Empathy is in short supply these days, as more meetings and relationships take place online rather than in person. I think this is a problem and we really need more empathy from leaders in these difficult times. Generally, individuals who […]


Building a Culture of Empathy to Improve Teamwork & CX

March 25, 2019

Via: Kelly Redmond

Overall success is driven by the so-called “people skills”. Employees and business leaders alike reach good positions in large part thanks to their abilities to listen, understand, and interact with other people, from peers to competitors. This is where empathy […]