The recent spate of hurricane disruptions highlights how big box retailers like Wal-mart and Home Depot have supply chains which are nimble enough to respond to crises successfully. The retailers have processes for how to deploy product and people before, during, and after a major storm event, and a strict policy against price gouging, so that their stores can serve as vital support centers. In fact, they have served as best practices for several states to model their crisis response after.
