Home Depot continues to work on efficiency and simplification for not just the store experience, but the employee experience as well, according to Paul Deveno, regional VP of New England. Deveno said at the Oppenheimer 17th Annual Consumer Conference in Boston, MA, that through the years Home Depot’s systems have not been that way for its employees.
“They required a lot of training, a lot of practice, and a lot of expertise in every single area. And so it was also very difficult for one associate to move from one area to the next and help out when you had a rush in a particular area,” he noted.
