Holiday hiring is always a rush for retailers, but the 2017 season is eliciting different reactions from the industry’s biggest names. While Amazon is hiring as many as 120,000 seasonal workers for the second straight year, Target is increasing its holiday workforce by 43% to as high as 100,000. In contrast, Macy’s is slightly scaling back its seasonal employees by 4%, to 80,000.
As retailers rethink how they go about the hiring process and resource allocation, they must ensure that these roles are filled effectively. The RTP team shares ideas and suggestions for retailers to get the most out of seasonal employees, and identifies areas where retailers should exercise caution with these hires.