March 4, 2024
RIS NewsWhole Foods Market is opening a small-format store dubbed Whole Foods Market Daily Shop in NYC this year, with plans to expand the store concept. Ranging from 7,000-14,000 square feet, the quick-shop stores are about a quarter to half the […]
March 1, 2024
RetailWireMore local governments are restricting or outright banning new warehouses that may be required to support the next stage of e-commerce growth. Among the recent local uprisings, the Board of Trustees of the city of Deerfield, Illinois, in early February […]
March 1, 2024
SCMR EditorialOf the numerous AI applications in supply chain management, supplier selection, risk resilience, and contract negotiation are often cited as offering the most potential for generative AI. The need for high volumes of text and data makes these areas particularly […]
Customer Experience, Point of Purchase
February 29, 2024
Retail TouchPointsThe point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory […]
February 29, 2024
SCMR EditorialUnreliable suppliers, transportation delays, and communication breakdowns are just some of the headaches faced by logistics and transport professionals every day. Fortunately, 5G technology can resolve these issues and streamline supply chain management. 5G connectivity gives companies end-to-end visibility into […]
Customer Engagement, Customer Experience
February 28, 2024
Retail TouchPointsOut-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence and impact. The vast majority (88%) of U.S. adults have noticed an OOH ad within a one-month period and 78% of these […]
February 28, 2024
Retail DiveDollar General has started accepting supplemental health benefits as a payment method for goods including food, over-the-counter medicines and wellness items at all of its stores, marking the latest step by the discount chain to boost its presence in the […]
E-payment & Data Security, Tech
February 27, 2024
Retail TouchPointsIn the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital […]
February 27, 2024
Retail DiveThe unit economics surrounding Walmart’s last-mile delivery operations have improved as it grows its online shopper base and, consequently, order volume from its stores. Store-fulfilled delivery sales jumped 50% in Q4, with the company reaching a $2 billion monthly run […]
February 27, 2024
Mary GametGlobal retail sales have never been better, according to Statista. Compared to the 26.4 trillion USD sales in 2021, they should reach approximately 32.8 trillion US dollars by 2026. It is a turbulent market where consumer preferences shift daily, and […]
E-payment & Data Security, Tech
February 26, 2024
Retail TouchPointsIn the U.S., the past year was the most active to date for passing state-by-state data privacy laws. Following suit with GDPR and other jurisdictions globally, the U.S. is weighing national data privacy and security regulation to help companies keep […]
E-payment & Data Security, Tech
February 26, 2024
RetailWireSurprise shipping fees, lengthy delivery, security concerns, and a cumbersome checkout process are just some of the long list of reasons for online cart abandonment. Statista reports that online cart abandonment has been climbing steadily since 2014, reaching 70% in […]
February 23, 2024
SCMR EditorialLike so many organizations, the Reshoring Institute did a predictions survey for 2024. The results surprised us. Out of all the responses, politics was the most often cited regarding what will affect supply chains in 2024. Fifteen or 20 years […]
February 23, 2024
Retail DiveWith over 5,000 suppliers participating, Walmart has called Project Gigaton “one of the largest private sector consortia of its kind.” When Walmart first set targets for reducing emissions both in its operations and value chain, the Science Based Target Initiative […]
February 22, 2024
SCMR EditorialA common challenge supplier quality leaders face is getting suppliers to implement improvements beyond those necessary to maintain compliance. According to participants in Gartner’s Supplier Quality Management Benchmark Survey, even if suppliers have the knowledge and ability to develop their […]
February 22, 2024
Retail DiveHome and furniture have remained among the challenging segments of retail in recent months as consumers continue to feel economic and inflationary pressures, shifting their spending away from discretionary purchases. Beyond Inc. has an opportunity to grow revenue, get more […]
February 22, 2024
Retail DivePresident and CEO Ted Decker described 2023 as a year of moderation following three years of exceptional growth. The home improvement retailer started last year “with more inventory than we would’ve preferred,” Decker said, according to a Seeking Alpha call […]
Customer Engagement, Customer Experience
February 21, 2024
Retail TouchPointsOnline shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for […]
February 21, 2024
Retail TouchPointsIn a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been […]
Customer Engagement, Customer Experience
February 21, 2024
RIS NewsWith more consumers embracing digital wallets, mobile apps, online ordering, and delivery services, the way businesses drive customer loyalty is shifting. Today’s enterprises emphasize delighting customers by connecting experiences across devices and channels — meeting consumers when and where they […]