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Customer Engagement, Customer Experience

Bringing Retail Media to Main Street and Beyond: 6 Building Blocks for Success

March 5, 2024

Via: Retail TouchPoints

In the last few years, point of purchase has emerged as a sweet spot for effective marketing. These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to […]


FMCG products, Retail Types

Whole Foods Market to Expand Small-Format Store Concept for Urban Shoppers

March 4, 2024

Via: RIS News

Whole Foods Market is opening a small-format store dubbed Whole Foods Market Daily Shop in NYC this year, with plans to expand the store concept. Ranging from 7,000-14,000 square feet, the quick-shop stores are about a quarter to half the […]


E-commerce, Retail Types

Will Warehouse Construction Opposition Upend Online’s Growth?

March 1, 2024

Via: RetailWire

More local governments are restricting or outright banning new warehouses that may be required to support the next stage of e-commerce growth. Among the recent local uprisings, the Board of Trustees of the city of Deerfield, Illinois, in early February […]


Suppliers

Harnessing generative AI for smarter supplier negotiations

March 1, 2024

Via: SCMR Editorial

Of the numerous AI applications in supply chain management, supplier selection, risk resilience, and contract negotiation are often cited as offering the most potential for generative AI. The need for high volumes of text and data makes these areas particularly […]


Customer Experience, Point of Purchase

4 Key Point-of-Sale Trends for 2024

February 29, 2024

Via: Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory […]


Suppliers

5G and Supply Chain Connectivity: Enhancing Logistics in the Digital Age

February 29, 2024

Via: SCMR Editorial

Unreliable suppliers, transportation delays, and communication breakdowns are just some of the headaches faced by logistics and transport professionals every day. Fortunately, 5G technology can resolve these issues and streamline supply chain management. 5G connectivity gives companies end-to-end visibility into […]


Customer Engagement, Customer Experience

5 Ways Retailtainment is Reshaping OOH Advertising

February 28, 2024

Via: Retail TouchPoints

Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence and impact. The vast majority (88%) of U.S. adults have noticed an OOH ad within a one-month period and 78% of these […]


Uncategorized

Dollar General starts accepting supplemental health benefits

February 28, 2024

Via: Retail Dive

Dollar General has started accepting supplemental health benefits as a payment method for goods including food, over-the-counter medicines and wellness items at all of its stores, marking the latest step by the discount chain to boost its presence in the […]


E-payment & Data Security, Tech

Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

February 27, 2024

Via: Retail TouchPoints

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital […]


Suppliers

Walmart trims store-to-home delivery costs by 20%

February 27, 2024

Via: Retail Dive

The unit economics surrounding Walmart’s last-mile delivery operations have improved as it grows its online shopper base and, consequently, order volume from its stores. Store-fulfilled delivery sales jumped 50% in Q4, with the company reaching a $2 billion monthly run […]


Editorial

Power of Automation in the Retail Industry

February 27, 2024

Via: Mary Gamet

Global retail sales have never been better, according to Statista. Compared to the 26.4 trillion USD sales in 2021, they should reach approximately 32.8 trillion US dollars by 2026. It is a turbulent market where consumer preferences shift daily, and […]


E-payment & Data Security, Tech

How to Improve Digital Privacy and Trust Between Consumers and Companies

February 26, 2024

Via: Retail TouchPoints

In the U.S., the past year was the most active to date for passing state-by-state data privacy laws. Following suit with GDPR and other jurisdictions globally, the U.S. is weighing national data privacy and security regulation to help companies keep […]


E-payment & Data Security, Tech

Why Is Online Cart Abandonment So Stubbornly High?

February 26, 2024

Via: RetailWire

Surprise shipping fees, lengthy delivery, security concerns, and a cumbersome checkout process are just some of the long list of reasons for online cart abandonment. Statista reports that online cart abandonment has been climbing steadily since 2014, reaching 70% in […]


Suppliers

This Supply Chain Year Will Be Dependent on Politics

February 23, 2024

Via: SCMR Editorial

Like so many organizations, the Reshoring Institute did a predictions survey for 2024. The results surprised us. Out of all the responses, politics was the most often cited regarding what will affect supply chains in 2024. Fifteen or 20 years […]


News & Trends

Walmart hits supplier emissions goal 6 years early

February 23, 2024

Via: Retail Dive

With over 5,000 suppliers participating, Walmart has called Project Gigaton “one of the largest private sector consortia of its kind.” When Walmart first set targets for reducing emissions both in its operations and value chain, the Science Based Target Initiative […]


Suppliers

4 Nonmonetary Motivators to Drive Supplier Quality Improvements

February 22, 2024

Via: SCMR Editorial

A common challenge supplier quality leaders face is getting suppliers to implement improvements beyond those necessary to maintain compliance. According to participants in Gartner’s Supplier Quality Management Benchmark Survey, even if suppliers have the knowledge and ability to develop their […]


News & Trends

Shutting down Overstock was ‘a fatal mistake’: Beyond executive chairman

February 22, 2024

Via: Retail Dive

Home and furniture have remained among the challenging segments of retail in recent months as consumers continue to feel economic and inflationary pressures, shifting their spending away from discretionary purchases. Beyond Inc. has an opportunity to grow revenue, get more […]


Retail Types, Stores

Home Depot issues cautious outlook after soft Q4

February 22, 2024

Via: Retail Dive

President and CEO Ted Decker described 2023 as a year of moderation following three years of exceptional growth. The home improvement retailer started last year “with more inventory than we would’ve preferred,” Decker said, according to a Seeking Alpha call […]


Customer Engagement, Customer Experience

Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

February 21, 2024

Via: Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for […]


News & Trends

Amazon Powers its Way Onto Dow Jones Industrial Average

February 21, 2024

Via: Retail TouchPoints

In a sign of its enormous role in both the U.S. and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Additionally, Uber has been […]