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Retail Trends

4 types of holiday shoppers marketers need to reach

October 13, 2017

Via: Retail Dive

The holiday shopping season is both the most magical and maddening time of year for consumers. Some shoppers love the hustle and bustle of the mall during the holiday season — the halls decorated with garlands and lights, the various […]


Retail Trends

Should retailers set up subscription services?

October 12, 2017

Via: Essential Retail News

There has been a boom in the subscription market over the last few years, with companies including Birchbox, Graze and Dollar Shave Club making headlines for their intuitive business models. These companies have experienced incredible growth because they have identified […]


Customer Engagement, Customer Experience, Retail Trends

3 ways retailers can stand up to big competitors

October 12, 2017

Via: Retail Dive

Retail giants like Victoria’s Secret and Amazon are gobbling up market share, but there’s still plenty of room for aggressive entrepreneurs to grow, writes Yandy.com CEO Thom Brodeur-Kazanjian. Every year there are new stories out about Amazon devouring smaller online […]


Customer Engagement, Customer Experience

7 Shopify Apps That Will Help You Sell More On Black Friday Cyber Monday

October 11, 2017

Via: Shopify Blog

Black Friday Cyber Monday (BFCM) falls on November 24-27 this year. During the span of these 4 days, online sellers of all sizes have the opportunity to be part of one of the biggest sales events of the year. In […]


E-payment & Data Security, Retail Trends, Tech

Walmart focused on digital, dials back store growth

October 11, 2017

Via: Retail Dive

Walmart, the biggest retailer in the world that until last year, practically left its e-commerce operations to drift, is doing what many analysts love to see in an era when Amazon dominates headlines. Presentations at its investors day in Arkansas […]


Retail Trends

EBay challenges Amazon with ‘Grouped Listings’

October 10, 2017

Via: Retail Dive

Last year, eBay CEO Devin Wenig outlined eBay’s turnaround plan, noting at the time that its friction-free marketplace, where just about anything can be found for sale, also made several areas of e-commerce more complicated. Since then, eBay has announced […]


Customer Engagement, Customer Experience

Walmart Revamps Returns

October 10, 2017

Via: Retail Info Systems News

While news of late has been of Walmart focusing on delivery, the mega retailer is now turning its attention to speeding up returns. Walmart will introduce Mobile Express Returns in November for items sold and shipped by Walmart.com. The new […]


Suppliers

Time-Tested Supply Chains Respond at Times of Crisis

October 9, 2017

Via: SCMR Editorial

The recent spate of hurricane disruptions highlights how big box retailers like Wal-mart and Home Depot have supply chains which are nimble enough to respond to crises successfully. The retailers have processes for how to deploy product and people before, […]


Customer Engagement, Customer Experience, In-Store Media, Loyalty Programs, Tech

E-commerce competition causes 44% of legacy retailers to slash prices

October 9, 2017

Via: Retail Dive

The report demonstrates the pickle retailers are in as they attempt to take on challenges presented by e-commerce — and pricing appears to be a significant problem. Nearly three quarters (72%) of those that have closed stores and failed to […]


Retail Trends

Retailers paying more for holiday help

October 6, 2017

Via: Chain Store Age

As the holiday season kicks into gear, retailers’ seasonal hiring plans are coming into focus. Fifty percent retailers are hiring seasonal employees, on par with last year (49%), according to a survey conducted by Harris Poll on behalf of CareerBuilder. […]