Category: In-Store Media

In-Store Media, Tech

Social media makes retailers more accountable

October 18, 2017

Via: FierceRetail

Social media plays a major role in how consumers see brands. In a recent Sprout survey, 46% of consumers admitted to using social media to call out brands and 55% have done so in order to get a resolution or […]

Customer Engagement, Customer Experience, In-Store Media, Tech Unwraps its 2017 Holiday Toy List, Electronics Gift Guide and Home Gift Guide

October 16, 2017

Via: Business Wire

SEATTLE–(BUSINESS WIRE)–(NASDAQ:AMZN) – today announced the launch of its 2017 Holiday Toy List, Electronics Gift Guide and Home Gift Guide, taking the guesswork out of gifting and helping customers delight their loved ones this holiday season. Thoughtfully curated and […]

In-Store Media, Retail Trends, Tech

You Can Now Order Food From Within Facebook

October 13, 2017

Via: Consumerist

Facebook wants to be your portal to the world. It’s where you can connect (in a sense) with others, keep up with current events (through the filters of you and your friends’ personal biases), watch videos (of people doing their […]

Customer Engagement, Customer Experience, In-Store Media, Loyalty Programs, Tech

E-commerce competition causes 44% of legacy retailers to slash prices

October 9, 2017

Via: Retail Dive

The report demonstrates the pickle retailers are in as they attempt to take on challenges presented by e-commerce — and pricing appears to be a significant problem. Nearly three quarters (72%) of those that have closed stores and failed to […]

In-Store Media, Tech

Can You Hear Me Now? Voice Search Powers A New Generation Of Retail Sales

October 6, 2017

Via: The Retail TouchPoints Blog

According to Google, mobile Internet queries have surpassed desktop search. You almost definitely already knew that because it actually happened in 2015. But now something different is taking shape. ComScore predicts that by 2020, the lion’s share of Internet searches […]

Customer Engagement, Customer Experience, In-Store Media, Tech

Walmart goes live with Google voice ordering

October 5, 2017

Via: Retail Dive

Walmart and Google are both trying their best to beat Amazon, and to a great extent, it makes sense that they recently joined forces to do so: Walmart brings the inventory, the retail know-how and the customer base, while Google […]

In-Store Media, Retail Trends, Tech

Study: Shoppers want technology that transforms — not replaces — the store experience

October 4, 2017

Via: Chain Store Age

For many customers, the ideal digital “store of the future” will streamline payments and make it easier to pick up purchases. This was according to the “Consumer View,” a study from the National Retail Federation that tracks consumer awareness and […]

Customer Engagement, Customer Experience, In-Store Media, Tech

Target expands new ‘Drive Up’ pickup program

October 3, 2017

Via: Retail Dive

In a blog post announcing the re-ignition of its curbside service, Target made a point of this iteration now being “built in-house by Target.” Just before ending its experiment with Curbside, the retailer had touted the scheme publicly as an […]

In-Store Media, Tech

Target adds Restock to 8 more cities

September 22, 2017

Via: Retail Dive

Weeks after announcing the expansion of its Restock next-day delivery service to the Dallas-Fort Worth and Denver areas, Target on Thursday said it would make it available in Atlanta, Chicago, Los Angeles, New York, Philadelphia, San Francisco, St. Louis and […]

In-Store Media, Tech

Study: Amazon’s role in online shopping presents opportunity for big brands

September 18, 2017

Via: Retail Dive

Kenshoo released a report, “Amazon: The Big E-Commerce Marketing Opportunity for Brands,” with data points including: 56% of consumers will look on Amazon first to begin online shopping, 22% won’t look anywhere else if they find what they want, and […]