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LATEST PUBLICATIONS



Associated Wholesale Grocers Streamlines Member Access to Instacart Delivery and Smart Carts

March 26, 2024

Category: Others, Tech

Cooperative food wholesaler Associated Wholesale Grocers (AWG), which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. More than 800 AWG member […]


All the Feels: How Mood will Underpin Future Consumer Spending in Retail

March 12, 2024

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers […]


Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

March 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a […]